Inter-Tel Applications
Applications Platform: IVR (Inter-Tel)
Interactive Voice Response can be deployed to automatically route calls to a particular department or personnel, provide account information to your customers and clients, execute transactions and deliver important messages or information.
Attendant Console (Inter-Tel)
Attendant Console software offers a unique, user-friendly interface that provides access to the information and features that your associates need to ensure a superior customer experience.
Call Center Suite (Inter-Tel)
Call Center Suite is a collection of modular computer telephony (CT) software applications that help you optimize call center performance and provide stellar customer service. Whether you have a department workgroup with extensions or a call center with agents, at a single or multiple locations, Call Center Suite offers a wide range of customer relationship tools suitable for any organization
Connection Assistant (Inter-Tel)
Connection Assistant is a customer relationship tool designed for general business use.
Contact Center Suite (Inter-Tel)
Contact Center Suite 4.0 is a collection of modular computer telephony (CT) software applications and powerful infrastructure that can help your customers and prospects optimize their organizations’ performance, resources, and customer service.
Enterprise Conferencing (Inter-Tel)
A powerful Collaboration tool, Inter-Tel Enterprise Conferencing is cost-effective, feature-rich solution that enables an organization to seamlessly connect its dispersed resources in a secure manner reducing costs, improving employee performance and enhancing customer relations.
Enterprise Instant Messaging (Inter-Tel)
The Enterprise Instant Messaging intuitive user interface enables users to create a list of contacts or groups to communicate more efficiently.
Enterprise Messaging (Inter-Tel)
Inter-Tel Enterprise® Messaging application is a scalable, advanced speech-enabled messaging and call routing tool that combines voice and data communications for a unified user experience.
Inter-Tel Audio and Web Conferencing (Inter-Tel)
Inter-Tel Audio and Web Conferencing is an easy-to-use, cost-effective collaboration application used to conduct a real-time, online meeting by providing users with reliable, flexible methods to transfer and exchange information, regardless of their location.
Inter-Tel Remote Support (Inter-Tel)
Inter-Tel Remote Support is a Web-based, real-time, server side remote access and support software tool that facilitates an immediate connection between your PC and your client’s PC enabling you to provide on-demand, spontaneous remote assistance to customers and prospects.