Audio / Message On Hold
Benefits of music on hold may include the following, if properly configured:
- Assures the caller that their call is still connected
- Assures the caller that their call is important and will be answered as soon as possible
- Entertains the caller, which gives the impression that the time spent on hold is shorter than what it really is
- Informs the caller of his place in queue and the approximate length of time until his call will be taken
- Informs the caller of information about the company, such as store hours, locations, or services
- Informs the caller about promotions or new products
- Informs the caller about products and services offered by the company
- Informs the caller about options to leave the on-hold system, such as pressing a key to leave a voicemail or to be transferred to a different department
MusicTel-60
Music Tel-60
Designed specifically for businesses requiring a maintenance-free, basic MoH solution with less recording time. Plug and Play installation by connecting to the MoH port of the PBX.
MusicTel-60 is our simplest, single recording track solution, available in Four minutes of recording capacity
Key Features
- Preloaded with music/messaging recordings
- For recording, MusicTel 60 simply connects to an external audio device, such as CD player
Technical specifications
- Memory Capacity: 4 min.
- Supported Voice Format: 64K PCM
- Music tracks: 1
MusicTel-Net & MusicTel-Net
The unique MusicTel-Net products let you remotely and securely upload music and messaging via the Internet or Intranet. With up to 30 minutes of memory capacity, you can record informative messages, soothing music, or blend voice and music to provide your customers with a truly involving experience.
Key Features
- No moving mechanical parts guarantees solid reliability
- Flash memory saves recordings and settings during power out
- Real-Time control lets you update marketing regularly and quickly
- Zero gap audio seamlessly plays through audio tracks without pauses
- Audio file volume level control and superior voice quality
Inter-Hold
- Simply drag and drop MP3’s
- Plays standard MP3 files
- Up to 64 minute removable media
- Use the USB cable in any USB port of a standard PC
- Manufactured in the USA
- No moving parts
- Cards may be programmed by plugging
- Stores 100’s of messages
- Separate 8 ohm and 600 ohm outputs
- Drag and drop recordings via USB port