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The Optimum Public Safety
Recorder
Audiolog has a long, successful track
record as the system of choice for 9-1-1, EMS Campus Security and other
mission-critical applications, with 2000+ Public Safety installations and
quickly growing. In addition to Verint's (Mercom) Open Architecture
Commitment and Industry-Standard hardware and software, Audiolog is
optimized to include the right benefits and features required for
demanding Public Safety environments, including:
- Highest Reliability in independent tests,
even under the highest call volumes; options to insure maximum
uptime.
- Integration Commitment, including
specialized public safety interfaces for ANI/ALI, trunked radio,
PBX, ACD, CTI, turrets.
- Interface Flexibility: Analog (telephone,
radio, microphones); Digital PBX sets (Nortel®, NEC® and others);
Digital Centrex; T1 and ISDN-PRI trunks.
- Most Extensive Search Parameters: ANI/ALI
data, Call Taker ID and Name, Radio Channel, Talk Group, Radio ID to
name just a few¿
- The option to go browser-based with AudioLog
Interaction ReviewTM
software, which allows users to access, search for, and play
recordings from a central point for all call centers (over WAN) via
a web browser, eliminating the need for conventional client software
loaded on the playback PC, and includes advanced querying
capabilities
- Storage Flexibility: Up to 100,000 hours
online storage, mirroring, DVD-RAM, automatic upload to
Network-Attached Storage (NAS), RAID5, the EMC Centera content
addressed storage solution or SAN storage, as well as Mercom's
innovative Centralized Archiving Storage (CAS) configuration. Most
recently, Mercom has announced the release of the innovative AudioLog
Virtual MediaTM (AVM) option
which allows users to store and easily retrieve calls, complete with
catalog database information, to any type of third-party media
selected. Cost-Effective Call-Taker Evaluation: Verint's (Mercom)
browser-based AudioLog Interaction
Quality software can be hosted by the Audiolog Server.
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