Audiolog Voice Recording
The new branded “AudioLog by Verint” products provide award-winning interaction digital voice recording, logging and performance evaluation solutions, scalable to meet the needs of small to very large organizations. With well over 6000 AudioLog Voice Recording platforms and AudioLog Interaction products installed in leading call centers, mission-critical public safety and government agencies, utilities, and financial institutions around the world, AudioLog has achieved a reputation for excellence through solutions that transform recorded interactions into valuable business insight. We invite you to find out what the Verint AudioLog can do for you!
AudioLog is a complete, open architecture system for voice recording, voice logging, archiving, and playing back multi-media conversations. Audiolog integrates seamlessly into contact centers and public safety environments, either as a standalone voice recorder/playback unit, or as a dedicated server in an established network. Audiolog records interactions on PBX, ACD, trunked radio and CTI systems, using advanced technology developed by Verint’s (Mercom) in-house engineering to ensure compatibility and ease-of-use.
Verint (Audiolog) Voice Recorder Platforms
Audiolog is a complete, open architecture system for voice recording, logging, archiving, and playing back multi-media conversations.
Verint for Public Safety
Audiolog has a long, successful track record as the voice logging system of choice for 9-1-1, EMS, Campus Security and other mission-critical applications.
Agent Evaluation Products
Audiolog Interaction Quality integrates the vital information and controls needed to find, play, evaluate calls, and optimize the workforce all from a single Internet Explorer® browser window.
Verint for Contact Centers
Verint’s (Mercom) advanced suite of contact center recording, logging, monitoring, evaluation and reporting tools assist our customers in improving customer experience, enhancing productivity, retaining agents, optimizing agents’ skill sets, and minimizing training costs.
Analytics Products
Verint’s powerful speech analytics give you the actionable intelligence you need to build more effective customer strategies.
Verint for Financial & Compliance
Audiolog enables financial corporations and compliance-minded businesses to confirm transactions, reduce liability and mitigate risk, ensure compliance with regulatory mandates, and deliver productive, consistently high-quality interactions.
